Do111 Privacy Policy

do111 is a trusted online gaming platform in Bangladesh. We believe that protecting your personal information is one of our most important responsibilities. This Privacy Policy clearly explains how do111 collects your data, why it is collected, and how it is kept secure.

By registering with do111, you agree to this Privacy Policy. Please read it carefully before signing up. If any part is unclear, contact our support team — they are always ready to help.

This policy applies to all do111 services — including the website, mobile app, Live Casino, Sports Betting, fish games, and all other platforms.

Do111 only collects information that is necessary to deliver our services, maintain security, and meet legal obligations. We do not collect data beyond what is required.

Personal Identity Information

• Full name and date of birth (for age verification)
• Mobile Number (for account verification & OTP)
• Email address (for notifications and support)
• National ID or passport number (for KYC verification)
• Current address (where required)

Financial Information

• BKash, Nagad, or Rocket account number (for transactions)
• Deposit & Withdrawal History
• Bank account details (where applicable)

Technical Information

• IP Address & Device Type
• Browser and operating system information
• Login times & session data
• Gaming Activity Logs

Do111 uses the data it collects exclusively for the purposes listed below. No information is used outside of these approved purposes.

• Account Management: For registration, login, password recovery, and profile updates.
• Transaction Processing: To confirm deposit acceptance and withdrawal payments.
• Customer Support: To address your questions and resolve any complaints.
• Security: To detect fraud, multiple accounts, and unauthorized access.
• Service Improvement: To improve platform performance and enhance the user experience.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Bonuses & Promotions: To send you relevant offers (based on your consent only).

Do111 shares information only under strictly limited circumstances and with tight controls in place. Details are outlined below:

Payment Processors

Only the information necessary to complete transactions is shared with payment providers such as bKash, Nagad, and Rocket. These providers operate under their own privacy policies.

Legal Authorities

Where required by a court order or government directive, do111 may provide relevant information to the appropriate authorities to fulfill its legal obligations.

Fraud Prevention

Limited information may be shared with recognized gaming industry security organizations for fraud prevention and anti-money laundering purposes.

Do111 uses industry-leading security technology to protect your data. Our security framework operates across the following layers:

• 128-bit SSL/TLS Encryption: All data transmissions are secured with bank-grade encryption.
• Two-Factor Authentication (2FA): OTP verification is required to access your account.
• Encrypted Database: All stored data is kept in encrypted form.
• Firewall & DDoS Protection: Advanced security measures at the server level.
• Regular Security Audits: Third-party expert teams conduct regular system audits.
• Staff Training: All do111 staff are trained in data protection.

Do111 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Cookie Type

• Essential Cookies: These are essential for maintaining login sessions and ensuring platform security.
• Performance Cookies: Used to analyze which sections of the site receive the most traffic.
• Preference Cookies: Used to remember your language, theme, and other preferences.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain features.

While using the do111 platform, you have the following rights over your personal data:

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data, subject to certain conditions.
• Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
• Right to Withdraw Consent: You may opt out of marketing communications at any time.

To exercise any of these rights, contact do111 support via email or live chat. We generally respond to requests within 30 business days.

How long do111 retains your data depends on the type of information and the purpose for which it was collected.

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction Records: Retained for up to 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Support Contact: Up to 2 years after the issue is resolved.
• Log Files: System logs are typically deleted after 90 days.

Once the retention period expires, do111 securely deletes or anonymizes your data.

Do111 strictly prohibits anyone under 18 from using the platform. We never knowingly collect personal information from minors.

• Age is verified at the time of registration.
• If a user is identified as a minor, their account is closed immediately.
• Any collected data is deleted immediately.

If a parent or guardian suspects that a minor has registered on do111, they are urged to contact our support team immediately.

Do111 may update this Privacy Policy from time to time. Depending on the nature of the changes, we will notify you in the following ways:

• Important Changes: You will be notified in advance by email or SMS.
• General Updates: The "Last Updated" date on the website will be revised accordingly.
• Urgent Changes: A notification will be displayed upon logging into the platform.

Continued use of the platform after any changes are made will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

For any questions, complaints, or requests regarding the Privacy Policy, please contact do111's dedicated Privacy Team:

We typically respond within 24–48 hours. Complex requests may take up to 30 business days.